Your privacy is important to us. It is Home Lead Gen US’s policy to respect your privacy regarding any information we may collect from you across our website, https://homeleadgenus.com, and other sites we own and operate.
Home Lead Gen US is a provider of sales and marketing solutions for businesses operating in the business-to-consumer sector. This Privacy Policy sets out our data processing practices across the operation of our services, including the use of our website.
Home Lead Gen US, hereon referred to as “the Company,” is committed to abiding by this Privacy Policy throughout the operation of its business, ensuring that your privacy is protected.
This policy is written to comply with the federal Telephone Consumer Protection Act (TCPA), the FTC Telemarketing Sales Rule, the federal Do Not Call Registry, and applicable state privacy laws including the California Consumer Privacy Act (CCPA/CPRA) and similar laws in other states.
When using our website, you have the choice to input your data to make an enquiry into our business and/or services. This data includes:
Any information collected via our website shall not be sold, distributed, or leased to any third parties, except the specific business or businesses you’ve expressed interest in being contacted by, or where required to do so by law. If you have subscribed to receive communications from the Company, we may from time to time send you information by phone, text, post, or email, but only regarding what you have consented to.
A cookie is a small amount of data, often including a unique identifier, that is sent to your device’s web browser from a website and stored on your device.
The only cookies used on our website are those used anonymously by Google Analytics, reported solely for analytical purposes. This anonymous information helps the Company understand how our website is used and improve its efficiency.
Google Analytics stores data on the following areas:
As these are anonymous cookies, the Company cannot access any of your personal data through them. For information relating to data gathered from Google Analytics cookies, you would need to contact Google directly.
No other forms of cookies are used by the Company.
Under US law, telemarketing outreach is governed primarily by consent, not the “legitimate interest” basis used under UK/EU law. The Company processes your personal information on the following bases:
The Company uses Personal Information when carrying out our services, primarily: B2C Lead Generation, Live Transfers, Appointment Setting, Customer Service Outsourcing, and Customer Surveys.
Consent is not a condition of purchase. You are not required to consent to receive calls or texts in order to purchase any goods or services from the Company or its clients.
One-to-one consent. Where you consent to be contacted, that consent applies specifically to the business or businesses you’ve directly agreed to be contacted by. We do not share or resell your consent across unrelated businesses.
The Company complies with the federal Telephone Consumer Protection Act (TCPA), the FTC Telemarketing Sales Rule, and the National Do Not Call Registry, and maintains its own internal Do Not Call list. Data held on our internal Do Not Call list relates solely to the telephone number you’ve asked us not to contact, and not to any other Personal Information. If you decline to have your telephone number added to our internal Do Not Call list, we cannot be held liable if you are contacted again when your number is supplied to us by a third party through a separately consented channel.
We only place telemarketing calls between 8:00 AM and 9:00 PM in your local time zone, and we track applicable state-specific telemarketing rules, including stricter regimes such as California, Florida, Texas, New York, and Connecticut.
The Company shall share your data, including personal information, with our clients where you have expressed an interest in the products, services, or solutions they offer.
Data is transferred safely and securely when passed to our clients where you have expressed interest in their services. Any direct enquiries to the Company for our own services shall not be passed on to any third parties.
Where we contact you on behalf of a client, or where our website links to a third-party site, that party’s Privacy Policy may differ from the Company’s. We recommend reviewing the privacy policy of any client whose services you’ve expressed interest in.
With any Personal Information we hold on you, you have the right to:
California residents have these rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). Residents of Virginia, Colorado, Connecticut, Utah, and other states with applicable privacy laws may have similar rights under their state’s law.
Requests should be made in writing (letter or email) rather than by phone, so we can verify your identity and process your request securely. You shall not have to pay a fee to exercise your rights, except where a request is clearly unfounded or excessive, in which case the Company may charge a reasonable fee or decline to act on the request. Where we’re unable to comply with a request, we will explain why.
Any requests should be made in writing to:
Home Lead Gen
Unit A Bartholomew Studios
Bartholomew Street West
Exeter, Devon
EX4 3AJ
Or via email to: hello@homeleadgenus.com